Working Here

We speak out

• We share our perspectives clearly and confidently
• We are constructive in the way we challenge things and are open to all perspectives
• We are willing to talk about our failures and share our learnings

We are decisive

• We make insight-led decisions shaped by key stakeholders
• We make decisions that support the best interests of the BHF
• We commit to supporting and delivering on agreed decisions

We are innovative

• We tap into our strengths and set ambitious goals
• We make progress by trying, testing and learning
• We seek insight internally and externally to find solutions

We are clear

• We keep language simple and our communication jargon free
• We make sure colleagues and stakeholders are up-to-date and involve the right people at the right times
• We adapt our communication styles and methods to meet the needs of everyone

We are open-minded

• We ask questions that broaden our horizons
• We make the most of the diverse perspectives and expertise around us
• We embrace feedback as a gift that helps us improve

We work together

• We work collaboratively and really listen to what matters to our colleagues
• We share insight and information openly to help spot the connections in our work
• We take responsibility for finding out what’s happening across the BHF and how it relates to our work

We are open and honest

• We listen and value the ideas, suggestions and concerns of others
• We are honest about what we think and feel, and open to the views of others
• We help people understand our decisions and the reasons behind them

We respect each other

• We are friendly, kind and considerate in our relationships
• We make others feel valued, included and that they belong
• We find out how we can bring out the best in those around us including our differences

We care

• We care about the BHF and inspire others to connect with our cause
• We maintain good boundaries and behaviours that support wellbeing and productivity
• We ensure everyone who comes into contact with the BHF has a great experience

We are focused

• We make sure our goals and activities are aligned to the BHF strategy
• We are flexible in planning and managing our workload in response to changing priorities
• We make the most of every pound entrusted to us

We are determined

• We show pride in the BHF and commitment to our cause
• We are proactive and collaborative in the way we work together
• We are energised by our mission and motivated by our goals

We keep learning

• We take ownership over our development
• We look inside and outside the BHF for insight, knowledge and learning
• We reflect and learn from experience and feedback