• Register / Job Alerts
  • Login / Register
View and apply for internal vacancies

Careers with the British Heart FoundationBHF Careers

Accessibility Tool

Retail - Instore

Current openings

View the roles currently on offer for this team.

For millions of shoppers, our retail staff are the face of the British Heart Foundation - from London to Bristol, Leeds to Edinburgh. And we wouldn’t be the UK’s leading charity retailer without them.

Our retail stores employ c3,500 paid staff, supported by around 15,000 retail volunteers who generously gift their time. BHF has over 700 shops and stores across England, Wales, Scotland, and Northern Ireland including 520 high-street shops and over 190 Home stores, which this year will sell around 25 million donated items.

This year our shops will save around 74,000 tonnes of donated goods from going to waste across 80 million donated items. Key sales categories are the 1 million units sales of furniture, including 200,000 sofas, and 14,000 tonnes of preloved clothes. Through the reuse and recycling of donated items this helps prevent 135,000 tonnes of CO2 emissions being released into the atmosphere.

When it comes to generating unique stock, maximising its value and building customer loyalty, we put a lot of trust in our retail staff. We encourage entrepreneurialism, creativity and ambition. We’re a commercially minded, highly professional and growing retailer, with a reputation backed up by annual profits in the tens of millions.

So if you’re a retailer with big ideas and a strong work ethic, a career with us could take you to the next level.

What the team say

  • JessicaSupervisor at a BHF Furniture & Electrical Store

    What attracted you to a role in BHF Stores?

    I was attracted by the amazing work they do to fund life saving research. Also I was really impressed with the atmosphere whenever I walked into a BHF Store, the people were always so friendly.

    What do you enjoy most about your role?

    Every day is busy and different and I really enjoy meeting a wide range of people. In particular I like speaking to local business’s about how they can help us generate stock. I’m in retail, so of course I enjoy making sales too!

    Three words to describe working life at the BHF?

    Varied. Energising. Friendly.

  • TracyStore Manager

    What attracted you to the BHF when you applied for your role?

    I started volunteering with the BHF in 2012, this started off my love affair with the BHF, from then I went to a Sales Assistant in Broughty Ferry store and that’s when I worked my way up and I’m now Store Manager!

    Please briefly describe your role.

    As the manager I am responsible for the day to day running of our new store in Dundee and all the challenges that it brings.

    Choose three words to describe working life at the BHF.

    Interesting, rewarding and fun!

Latest team jobs

Can't find your ideal job? View all jobs

Hello, I am Dot Bot. Need any help? Click on me to start the conversation.