We’re the Technology team at British Heart Foundation — a diverse, passionate team of technologists, strategists, and innovators. Our Senior Leadership Team brings together deep expertise and bold ambition to drive digital transformation across BHF. We’re united by a shared purpose: to help build a world where everyone has a healthier heart for longer — and technology will accelerate how we achieve BHF’s goals.
We’re using technology to unlock smarter, faster, and more impactful ways of working across BHF.
Our teams are customer-focused and product-led, managing solutions through their full lifecycle to ensure they evolve with the needs of our users. We support every directorate — from fundraising to research — helping them achieve their goals through intuitive, secure, and data-driven technology.
We're committed to:
Designing with empathy, delivering with impact
Managing and evolving tech solutions end-to-end
Strengthening our data foundations and usage
Driving intelligent automation and insight across the BHF
Embedding resilience and trust in everything we do
Fostering a culture of experimentation and growth
Our structure enables this mission:
Our technology vision is simple: Delivering exceptional customer experience, making it easier to grow our income and deliver BHF’s mission.
To bring this vision to life, we’ve developed the Technology Strategy — our blueprint for how we’ll enable the BHF to move faster, work smarter, and scale its impact through secure, data-driven, and innovative technology.
We're currently focussing on:
Saving lives through smarter technologies
Enabling everyone at the BHF to deliver more
Inspiring action & engaging supporters to generate more life-saving income
Strengthening BHF connections, making it easier to enhance income generation
Securing our people & data, to enable confidence in tech innovations
We collaborate with world-class partners like Microsoft and PwC, combining their global expertise with our mission-driven focus. Alongside them, we work with a range of technology specialists — from data and AI consultancies to cybersecurity experts and digital product teams — to deliver secure, scalable, and innovative solutions that power research, fundraising, and patient support.
Part of my role is to constantly look at how we improve a number of key systems that supports our shops, stores and teams operate and raise vital funds for BHF, part of this is making sure the user experience is as seamless as possible and that the systems are adapted to meet the needs of the users, weather that be ability to change colour pallet to make it easier for those visually impaired or just simplifying language so no one feels left out. James - Product Owner
I joined as a Programme Manager and have since progressed through a number of different roles. My career mirrors in a lot of ways the growth of technology at the BHF - from being a team of 50 operating very much as a back-office IT function, we're now 150 people strong, with a Chief Technology Officer on the Exec Group, and a raft of transformation programmes that will enable our technology to be sector leading. BHF is an extremely collaborative organisation by its nature, and ultimately technology is all about connecting people better. All our work is focused on developing and improving the customer experience, so working closely with other parts of the organisation is critical to being able to do this. There's a real willingness to help other people and support cross-organisational objectives, working together to deliver some quite complex things. Nic - Director of Technology, Marketing & Digital