Are you detail-driven, passionate about payroll, and committed to delivering outstanding customer service? We’re looking for a Payroll Administrator to join our People and Organisational Development team at the British Heart Foundation. This is your chance to play a key role in ensuring accurate and timely payroll for over 4,000 employees across our Retail and Other Directorates.
In this role, you’ll manage the end-to-end payroll process, including staff salaries, statutory payments, deductions, and employee queries. Your expertise will help us stay compliant with legislation while providing an exceptional experience for all users.
What you’ll do:
- Deliver a first-class customer experience for all payroll users
- Provide expert advice and support on payroll queries
- Ensure timely and accurate salary payments through our Workday system
- Process statutory payments (SSP, SMP, SAP, SPP) in line with regulations
- Manage starters, leavers, and payroll changes efficiently
- Contribute to process improvements to enhance payroll operations
If you’re ready to make a difference and bring your payroll expertise to a team that values accuracy and service, we’d love to hear from you.
About you
We're looking for a collaborative and supportive team member. You’ll have up-to-date knowledge of payroll and employment legislation, as well as working knowledge of real-time information (RTI) and Auto-enrolment.
You'll preferably have a CIPP qualification, be highly numerate and able to perform manual calculations where necessary.~
Familiarity with the Workday system is highly desirable.
To be successful in this role, you will need the following:
- Experience in processing payroll in a fast-paced large payroll team, from data input to final pay run.
- Excellent IT skills, including intermediate MS Excel skills.
- A wealth of payroll knowledge that you are happy to share, including knowledge of HMRC and benefits processes.
- Attention to detail, a high level of accuracy, and the ability to meet deadlines.
- Outstanding communications and customer service skills ensure customers are informed and compassionately supported.
- Clear and logical thinking, complemented by excellent organisational skills to ensure the team's KPIs and SLAs are met.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will take place virtually via MS Teams week commencing 5th January 2026.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.